Our Process
Our Process
Remove
Once the couch removal form on our website is completed, we follow up and schedule a pickup time to remove all gently used couches, sectionals, and armchairs for free*! In the instance the piece of furniture is heavily damaged we may need to charge a fee to cover removal and safe disposal. You can find more information here on what furniture qualifies for free pickup.
Renew
While we inspect all furniture before pickup, we also reinspect furniture for any damage once it’s back in our warehouse. Assuming the furniture is still in good shape we put it through our renewal process to clean and repair as needed.
Reuse
Once renewed, we resell old furniture on our website and other marketplace apps and donate a portion of our proceeds to local charities.