We believe in standing behind our products and want to give you confidence in buying used furniture online. 

With this in mind, we offer a 100% satisfaction guarantee on all purchases made through the website. Upon delivery, if you aren’t 100% satisfied with your purchase then we will take it back at no cost. 

Once an item is accepted at delivery then all sales are final and we are unable to accept returns. 

* All items purchased and requested to be stored for delivery for longer than 5 days waive the right to return upon delivery and no refunds will be given.

** Items purchased in person at the warehouse cannot be returned or refunded. The purpose of our return policy is for people ordering online to feel comfortable with their purchase if they cannot make it to the store. In the rare case that an item is damaged or cannot fit inside the door at delivery, we will handle that on a case by case basis. 

Buying retail furniture is great but it comes with a high price tag and delivery can often take weeks. Buying certified overstock and returned furniture from CouchCycled is easy, affordable, and includes free delivery within 25 miles. You can get the exact same pieces sold online at a price 30-70% lower just because of someone else’s buyers remorse or an insignificant issue like a small scuff, scratch or spot.

CouchCycled is a discount furniture store located in Dallas, TX that specializes in overstock and customer returned furniture. We source inventory in bulk at steep discounts and bring this furniture to your home at an affordable price. 

Purchasing furniture can be time-consuming and costly. When purchasing from Amazon or other online platforms you are typically getting something of very low quality which is why it’s so cheap.  At CouchCycled, you can get a much better couch for just a little bit more money and you can try it before you buy it.

Absolutely! Buy 2 items and get $75 off. Buy 3 or more items and get $150 off. Discount will automatically be added in your cart.

CouchCycled offers quality like-new & scratch/dent furniture without the new furniture price tag.

• All furniture is inspected for quality and is without damage. We clean and repair any minor issues and note any remaining issues in the description. If it doesn’t meet your standards at delivery we will bring it back to our warehouse for no additional charge. 
• Don’t see the furniture you’re looking for? Check back daily or join our email list to stay updated on new inventory. 

• All furniture orders over $300 include free delivery within 25 miles of our warehouse.

Absolutely. We are open:

M-F: 9:30am-7pm

Sat: 9:30am-6pm

Sun: 11am-4pm

People order things online all the time without knowing the true size or feel of an item. Sometimes people buy something out of their budget and if it’s not exactly what they had in mind, they’ll return it. This is super common in the online furniture world.

Overstock happens when a large retailer buys a ton of inventory and it doesn’t sell as fast as they hoped. At some point, it makes sense for them to cut their losses and “liquidate” the inventory buy selling it in bulk to us here at CouchCycled.

Floor models are items that retail stores put on display so people can get an idea of what their purchase will look and feel like. Then they deliver the same couch from their warehouse to the customer. After a while, stores refresh the look of their showroom and sell their floor models in bulk to us here at CouchCycled. 

Closeouts happen when a retailer stops selling an item or redesign it. These aren’t necessarily bad products, but companies are always looking to improve. At CouchCycled, we buy this leftover inventory in bulk for a discount and pass those savings on to our customers. 

Customer returns are exactly what they sound like! Items someone ordered from a retailer (usually online) and didn’t need/like/want it in person. Sometimes these items will have small smudges/scratches or spots that happened during transit. This might be a deal breaker for someone paying full retail. Big companies can’t sell these items as new so they sell them in bulk to us at CouchCycled. We quality check them and the ones that are good get resold for a fraction of the retail price.