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How Our Condition Grades Work:

We receive a mix of overstocked new items from large retailers, orders that their customers cancelled while in transit, orders that customers returned within a short free return window or used items we pickup directly from homeowners when they move/buy new furniture. 

  • NEW (OPEN BOX): New out of the box item. May have been opened, returned or cancelled by the original customer in transit, minimal to no signs of use.
  • LIKE NEW: Excellent condition, little to no wear. Mainly returns that a customer had for a few days at most.
  • GENTLY USED: Good condition, light cosmetic wear/signs of use possible. Mainly returns that customers used for a few weeks or used items used for less than 1 year.
  • CLEARANCE: Minor stains, moderate visible wear.

Condition is often subjective and should also be judged based on the images and provided description. 

If you have specific questions, you can contact us via text/call at 469-599-4481 or visit our warehouse! 

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